Data protection — in plain language

What we do with your data, what we don’t do, and who has access. This page provides an overview. You can navigate to two more detailed levels, depending on your needs.

Letzte Revision:: 2026-05-19
Rev:: ADR-015 Tier-A

Data residency

CH-GVA-2 · DK-2

Geneva primary · Denmark disaster recovery

Encryption

AES-256 encryption at rest · TLS 1.3 encryption in transit

Key in a Swiss-managed HSM.

Legal basis

FADP (CH) · GDPR Art. 6

Contractual performance & consent

What we store

We only store the data we need to provide the service: registration details (email address, hashed password), your consultation history with Clara, your language settings, and a technical session cookie.

We savenoneImport profile from external sources.noneTracking IDs from third-party providers, andnonebiometric data.

Where your data is stored.

The primary storage location is Switzerland (Geneva, ISO-certified data centre CH-GVA-2). Disaster recovery is located in Denmark (DK-2), under GDPR regulations. No data leaves the EU/EFTA area.

Who has access?

You yourself, and in the event of an audit, the legally responsible lawyer. The development team hasnoneRead-only access to consultation content in the production system; only aggregated, anonymised telemetry for operation and security.

Your rights

You can at any time: (a) view your data, (b) request a copy, (c) request correction or deletion, (d) object to the processing. Please send requests todatenschutz@swissimmigrationpro.com.